Cancellation & Refund Policy for Reprota
Last Updated: May 26, 2026
At Reprota, customer satisfaction is important to us. This Cancellation & Refund Policy explains the rules related to booking cancellations, rescheduling, and refund eligibility.
- Cancellation Policy
- Users may cancel a booking up to 2 hours before the scheduled service time without any cancellation charges.
- If the cancellation is made after the service professional has already reached the location, a minimum visiting charge may apply.
- Repeated unnecessary cancellations may result in temporary account restrictions.
- Rescheduling Policy
- Users may request rescheduling based on service professional availability.
- Reprota does not guarantee immediate rescheduling for all services.
- Refund Policy
- Refunds are applicable only if:
- The service was not provided.
- There was a major issue with service quality.
- Incorrect charges were applied.
- Refund requests are reviewed on a case-by-case basis after investigation by our support team.
- Approved refunds may take 5–10 business days to process depending on the payment method.
- Non-Refundable Situations
Refunds will not be provided in the following situations:
- Change of mind after service completion.
- Minor dissatisfaction not related to service quality.
- Delays caused due to customer unavailability.
- Additional material or spare part charges already approved by the customer.
- Contact Us
For cancellation or refund-related queries, contact us:
Email: support@reprota.com
Phone: +91 7060002847
